Almenn mál

Staðreyndin er sú að flest ágreiningsmál á borði lögmanna fara ekki alla leið fyrir dómstóla. Hins vegar eiga þau það sameiginlegt að fela í sér miðlun viðkvæmra skjala og upplýsinga milli aðila. Hér koma almenn mál sér einstaklega vel, en þau veita notendum öruggan vettvang til að halda utan um skjöl og samskipti. Að auki geta notendur hafið undirbúning að málum sem gætu síðar orðið að dómsmálum með því að stofna almenn mál í Justikal.

Fáðu betri yfirsýn yfir öll skjöl í ágreiningsmálum á einum öruggum stað, þar sem bæði lögmenn og skjólstæðingar hafa aðgang að sínum málum. Þannig getur þú veitt þínum skjólstæðingum betri og skilvirkari þjónustuupplifun.

Við færum samskiptin frá tölvupósti yfir í öruggara umhverfi

Með því að stofna almenn mál í öruggu umhverfi Justikal, þar sem allir málsaðilar hafa aðgang að málsgögnum, má draga úr óþarfa símtölum og tölvupóstum milli aðila. Að hafa öll gögn á einum stað eykur skilvirkni, veitir betri yfirsýn og einfaldar samskipti.

Lögmenn geta stofnað almenn mál í kerfinu og veitt skjólstæðingum skrifaðgang, sem gerir gagnaöflun bæði auðveldari og öruggari. Skjólstæðingar geta síðan skráð sig inn með rafrænum skilríkjum og hlaðið upp skjölum sem tengjast málum þeirra. Lögmenn geta skrifað athugasemdir við skjöl, kallað eftir viðbrögðum frá skjólstæðingum eða öðrum málsaðilum og þannig stuðlað að markvissari og skilvirkari vinnubrögðum.

Justikal er aðgengilegt í vöfrum á tölvum, spjaldtölvum og snjallsímum, sem tryggir greiðan aðgang að málsgögnum hvar og hvenær sem er. OCR-leitarvirkni auðveldar leit í öllum framlögðum skjölum, og ef skjölin innihalda rafrænar undirskriftir eða innsigli, býður kerfið upp á eIDAS-vottaða staðfestingarþjónustu til að sannreyna gildi þeirra.

Kerfið stuðlar að betra skipulagi og auknu gagnsæi, sem skilar sér í betri þjónustu og sterkari tilfinningu skjólstæðingsins fyrir því að mál hans sé í öruggum höndum.

Málsaðilar hafa greiðan aðgang að gögnum og framvindu máls

Þeir notendur sem vilja hefja undirbúning að dómsmálum með því að stofna almenn mál í Justikal geta síðan með einföldum hætti breytt þeim yfir í dómsmál þegar þau eru tilbúin til innsendingar til dómstóla.

Á síðari stigum geta notendur á einfaldan hátt breytt almennu máli í dómsmál

Stofna aðgang frítt, ekkert fast mánaðargjald

Það er einfalt að byrja, fyrsta málið frítt

General Cases

The fact is that most disputes handled by lawyers never make it all the way to court. What they do have in common, however, is the need to share sensitive documents and information between the parties involved.
This is where General Cases can be particularly useful, providing users with a secure platform for managing documents and communications. Users can also begin preparing matters that may later develop into court proceedings by creating a General Case in Justikal.

The fact is that most legal disputes handled by lawyers do not go all the way to court. However, they all involve the transfer of sensitive documents and information between parties. This is where general cases are especially useful, as they provide users with a secure environment in which to manage documents and communication. In addition, users can begin preparing cases that could later become court cases by creating general cases in Justikal.

Gain a better overview of all documents in disputes in one secure place, where both lawyers and clients have access to their cases. This way, you can provide your clients with a better and more efficient service experience.

We move communication from email to a more secure environment

Other Cases That Don’t Necessarily Require Court Involvement

By creating General Cases in Justikal’s secure environment, where all parties have access to case documents, unnecessary phone calls and emails between parties can be reduced. Keeping all documents in one place increases efficiency, provides a better overview, and simplifies communication.

Lawyers can create General Cases in the system and grant clients permission to upload documents, making the collection of information and documentation both easier and more secure. Clients can then log in and upload documents relevant to their cases. Lawyers can comment on documents, request feedback from clients or other parties, and thereby create a more focused and efficient workflow.

Justikal is accessible through web browsers on computers, tablets, and smartphones, providing easy access to case documents anytime, anywhere. OCR functionality makes it easy to search across all submitted documents, and if documents contain electronic signatures or seals, the system provides an eIDAS-certified validation service to verify their authenticity.

The system promotes better organization and greater transparency, resulting in better service and giving clients greater confidence that their case is in safe hands.

Parties Have Easy Access to Case Documents and Progress

Users who want to start preparing for court by creating general cases in Justikal can then easily convert them into court cases when they're ready for submission to the courts.

At a Later Stage, Users Can Easily Convert a General Case to a Court Case

Create a free account, no fixed monthly fee

It's Easy to Get Started – First Case Free

The court case list shows all court cases you are involved in - whether you created them, are a case party, or are assigned as a judge.

In the left navigation, click "Court cases" to open the court case list.

The list shows court cases with statuses "Pending", "In progress", and "Closed". Each case item displays the case number, court name, plaintiffs, defendants, and case status. You can switch between list view and grid view.

To expand a case item and see more details - including the judge, all parties, and sealing status - click on the case row.

To filter the list, use the search bar (searches by case number, case ID, party name, or document name), the court filter dropdown, or the status tabs (All cases, Pending, In progress, Closed). You can also change the sort order using the "Order by" dropdown.

To open a case, click on the case number. This will take you to the case details page.

Court Case List

The general case list shows all general cases you are involved in - whether you created them or are a case party.

In the left navigation, click "General cases" to open the general case list.

The list shows general cases with statuses "Open" (draft), "Submitting" (draft in submission), and "Closed" (draft closed). Each case item displays the case title, plaintiffs, defendants, and case status. You can switch between list view and grid view.

To expand a case item and see more details including all parties, click on the case row.

To filter the list, use the search bar, or the status tabs (All general cases, Open, Closed). You can also change the sort order using the "Order by" dropdown.

To open a case, click on the case title. This will take you to the case details page.

General Case List

The following instructions help you send a document securely using eDelivery in Justikal. eDelivery is a certified electronic delivery service that provides legal proof of delivery.

In the left navigation, click "eDelivery" to go to the eDeliveries list. Here you can see all previously sent eDeliveries and their status.

Click the "+ New eDelivery document" button in the top right corner.

On the "New document" form, upload the PDF document you want to send by clicking or dragging the file to the upload area.

Under "Recipient", enter the full name of the recipient. If "Additional security" is enabled, also select the recipient's citizenship and enter their personal ID number.

If "Send eDelivery via email" is enabled, enter the recipient's email address. You may also add an optional message to include in the notification email.

Optionally, under "Advanced services", you may select additional options: "Request signature from recipient", "Seal confirmation report", "Send via SMS". You may also set a "Final deadline" for the recipient to access the document.

Click "Submit" to send the eDelivery. The recipient will receive an email notification with a secure link to access the document.

Send a Document Using Registered eDelivery

The following instructions help you submit an existing general case to court in Justikal.

Open a general case from the "General cases" list.

On the case overview page, click the "Submit to court" button to open the court submission wizard.

Fill in the court case identification details: select the court, the case type (New, Charge, or Appeal), and if applicable the related case number or scheduled filing date.

Review the case parties and documents. Optionally upload the court fees payment receipt.

Click "Submit" to submit the case to court. The case status changes to "Pending", case documents are sealed, and the court and case parties are notified by email.

How to Submit a General Case to Court

The following instructions help you view and edit your personal profile information in Justikal.

Click on your name or profile icon in the left navigation to go to your profile page.

Your profile shows your personal details (full name, personal code, phone number, company name, language, time zone), email address, and consents.

To edit your details, click the "Edit personal details" button. You can update your phone number, company name, preferred language, and time zone. Click "Save" to apply changes. If you change the language, the system will reload with the new language.

How to Edit Your Profile in Justikal

The following instructions will help you change the title of a document in a case that has already been created. Only the case administrators can change document titles.

Follow these steps to change the title of a document in a court case:

Open the relevant case in which you want to change the document title.

Select the specific document you want to change the title of, and open the document.

Above the document, there is a section titled "General Information". Open this section and click the Edit button.

How to Change a Document Title in Justikal

The following instructions will help you submit new documents in cases in which you are a party.

Log into Justikal

Open the Case from "My Cases"

Click "Add Documents"

Click "Confirm" to Submit

To do this, you must first be a registered party to the case in Justikal.

If you have not yet been granted access to the case, you must reach out to the case administrator to invite you into the case. All access requests must be approved by the case administrator.

Follow these steps to add a new document to a legal case:

How to upload New Documents in a Case in Justikal

All user actions are logged in the case audit trail and document audit trail for security purposes and to ensure full transparency among case participants.

The following instructions will help you view and search for events or interactions within a case.

All actions in a case are recorded in the event log of the respective case and document, which can be viewed under the "Audit Log" tab.

Users can view all interactions in the case, except for how many times parties open specific documents.

The audit log can be filtered by "Event Type" and "Participants".

What is an Audit Log?

The following instructions will help you request access for a party to a case in Justikal.

Open the Access Permissions Tab

Fill in the Access Request Form

View Pending Access Requests

Case Administrator Approval

Follow these steps to submit a new access request:

How to Request New Access for a Party in Justikal

The following instructions will help you understand how to submit a confirmation of court fee payment.

When a NEW CASE is being created, you can add the payment confirmation as follows:

In the final step (Step 4) of creating a new case — "Overview and Submission" — you will see a summary of the case, allowing you to review that all information is correct.

If you find any errors, you can always click "Back" to update the details.

At this stage, you also have the option to "Add payment receipt" for the court fee.

Once you have reviewed all the information and confirmed that it is correct, click the "Submit Case" button.

Confirm Court Fee Payment

Documents in Justikal are electronically sealed to ensure the integrity and origin of the data.

Documents in Justikal are electronically sealed to ensure the integrity and origin of the data. It is possible to seal various types of data, such as PDFs, Excel files, video and audio recordings. The electronic seal includes a qualified timestamp, making it impossible to falsify the time of sealing. 

Once a document has been electronically sealed, its content can no longer be altered. If any changes are made to the content after sealing, the seal is broken, and this is immediately visible to the user when verifying the document in Justikal.

Justikal has a built-in validation service that can verify electronic signatures and seals created using any solution. This validation service is eIDAS-certified. The system displays detailed information about electronic seals and signatures, specifically whether the signature is simple, advanced, or qualified.

Electronic Seals in Justikal

The following instructions will help you understand the different types of access in Justikal. There are four types of access in the system: Administrator, Write, Read, and No Access.

This is a suitable access level for users who are registered in a case but do not have access to the case through Justikal. The functionality of this access level in the system is as follows:

This is a suitable access level for users who want to monitor the progress of their related cases. The functionality of this access level in the system is as follows:

Can read documents in all document categories (except those with limited access).

Access to the participant access overview.

This is a suitable access level for, for example, lawyers who can submit documents and participate in the handling of the case.

Can upload documents to the “Submitted Documents” area.

Access to an overview of participant access.

This access level is intended for the administrator of the case, often the user who creates the case. The functionality of this access level in the system is as follows:

Can add and delete events on the case timeline.

Access Levels in Justikal: Administrator, Write, Read, and No Access

The following instructions will guide you through the process of electronically signing a document and submitting it in a case you are a party to on the Justikal platform.

Log in to Justikal

Navigate to the documents tab

Add documents

Select the appropriate document type

Click the pencil icon labeled "Sign a document"

Proceed with signing the document

Justikal has a built-in validation service.

View detailed information about the electronic signature and seal.

The following instructions will guide you through the process of electronically signing a document and submitting it in a case you are a party to on the Justikal platform. 

To do this, you must first be added as a party to the case within Justikal. If you have not been granted access, you will need to ask a case administrator to invite you. Note that all access requests must be approved by the case administrator.

Steps to electronically sign and submit a document:

Electronically Signing a Document in Justikal

The following instructions will help you delete a document from a case that has already been created.
Note that only case administrators can delete documents.

The following instructions will help you delete a document from a case that has already been created.

Note that only case administrators can delete documents.

Follow these steps to delete a document in a legal case:

Open the case in which you want to delete a document.

Locate and select the document you want to delete, then click the trash bin icon on the right side of the document.

To confirm the action, the system will display a message asking you to confirm that you want to “Remove” the document.

How to Delete a Document in a Case in Justikal

The following instructions will help you create an account in Justikal.
To get started go to app.justikal.com/uk and click Sign up

Choose Court and Case Type

Enter your email address

Confirm your email address

Create your password

Enter your phone number

Verify your identity.

Scan the QR code to begin identity verification

Confirmation - You're all set!

The following instructions will help you create an account in Justikal.

To get started go to app.justikal.com/uk and click Sign up

How to Create a New Account in Justikal

The following instructions will help you create a new case. All users can create a new case. 
Follow these steps to get started:

Sign in to Justikal

Start a New Case

Fill Out Case Details

Case Status

The following instructions will help you create a new case. All users can create a new case. 

How to Create a New Court Case in Justikal

The following steps explain how to delete your Justikal account. Note: you can only delete your account if you have no active cases and no pending payments.

Go to your profile page by clicking your name or profile icon in the left navigation.

If you have active cases or pending payments, you will be informed that your account cannot be deleted until these are resolved.

If your account is eligible for deletion, you will be asked to confirm the action. Re-authentication may be required as an additional security step.

Upon confirming, your account will be deactivated, your personal information cleared, and you will be redirected to the login screen. Cases you created but no longer control will remain unaffected.

How to Delete Your Account in Justikal

The following instructions help you change the email address associated with your Justikal account.

Click the "Change email" button next to your email address.

Enter your new email address and click "Save". A verification email will be sent to your new address.

Open the verification email and click the link to confirm your new email address. The link is valid for 1 hour. Once verified, your email address will be updated in your profile.

How to Change Your Email Address in Justikal

The incoming court cases view (also called Regular Proceedings) is available to Judges and Court Administrators. It shows all court cases assigned to a specific court.

In the left navigation, click "Incoming cases" to open the regular proceedings list.

By default, your court is pre-selected. Use the court selection dropdown to switch to a different court.

Each case item displays the case number, scheduled filing date, plaintiffs, defendants, court name, and case status. You can switch between list view and grid view.

To expand an item and see all parties in the case, click on the case row.

To filter the list, use the search bar (searches by case number, case ID, party name, or document name), the status tabs (All cases, Pending, In progress, Closed), the date filter, or the "Order by" dropdown.

Incoming Court Cases

The following instructions help you log in to Justikal. Justikal uses electronic authentication via the Dokobit identity gateway.

Select your preferred authentication method. Justikal supports Smart-ID, Mobile-ID, ID card, and other electronic identity methods depending on your country.

Follow the on-screen prompts for your chosen method to verify your identity.

Once authenticated, you will be redirected to your Justikal dashboard. If it is your first time logging in, you may be shown an onboarding overview of the system.

How to Log In to Justikal

Justikal ehf.
Akralind 3, 201 Kópavogur, Iceland.

Justikal is an eCourt system that allows different stakeholders in legal proceedings to handle documents in a trusted & secure way by using eIDAS compliant trust services.

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General Cases

We move communication from email to a more secure environment

General cases are well suited for...

Business Transactions

Business Disputes

Real Estate Cases

Divorce Cases

Due Diligence Checks

Custody Cases

Injury Cases

Preparing for Litigation

Other Cases That Don’t Necessarily Require Court Involvement

Parties Have Easy Access to Case Documents and Progress

At a Later Stage, Users Can Easily Convert a General Case to a Court Case

It's Easy to Get Started – First Case Free