The Nordic Arbitration Centre and Justikal have reached an agreement to implement Justikal’s eCourt system for all arbitration cases.

The Nordic Arbitration Centre (NAC) implements Justikal’s eCourt system


The Nordic Arbitration Centre offers a dispute resolution mechanism that enables parties to efficiently and securely resolve their disputes. The court’s rules mandate a final resolution within six months, unless the parties mutually agree otherwise. Confidentiality is maintained throughout the proceedings, and the court’s rulings are not made public.


In today’s digital era, an increasing number of documents exist solely in electronic form, such as those with electronic signatures or seals. These documents cannot be printed, as it would compromise the validation of the electronic signatures or seals. This step enables NAC to better meet their legal obligation to acknowledge electronic documents their legal effect equivalent to paper as EU Regulation No. 910/2014 (eIDAS) stipulates.


With the implementation of Justikal’s eCourt system, this issue is resolved, allowing NAC to offer parties an enhanced service with maximum security. Parties can now submit all their documents electronically to the courts, and the system supports all document formats, including audio and video records. Furthermore, clients have real-time access to monitor the progress of their cases through the system, providing them with improved convenience and efficiency.

“We are very pleased about our collaboration with Justikal, and with the introduction of the eCourt system, we are now able to provide our clients with exceptional service that aligns with current standards. The system enables us to receive, store, and verify all digital data,” says Agla Eir Vilhjálmsdóttir, lawyer at the Chamber of Commerce and director of NAC.


We are very proud to have The Nordic Arbitration Centre onboard. Justikal is already being utilised by all district courts in Iceland. Our goals are in perfect alignment with those of the Arbitration Court, particularly in providing outstanding service that adheres to modern standards, with a strong focus on ensuring maximum data security,”

Justikal is an eCourt system that allows different stakeholders in legal proceedings to handle documents in a trusted & secure way by using eIDAS compliant trust services.

The debt collection company Gjaldskil has implemented Justikal's eDelivery services to digitally present summonses and other data to their clients. Justikal's goal is to expedite court proceedings, enhance convenience, and prioritize security.

Gjaldskil implements Justikal's eDelivery services

"We aim to enable users to utilize more modern methods than before, and part of that journey involves electronically presenting summonses. Our goals align closely with Gjaldskil's, as both companies strive for environmentally friendly and efficient practices. We eagerly anticipate the success of this collaboration," says Margrét Anna Einarsdóttir, founder and managing director of Justikal.

Gjaldskil provides comprehensive debt collection solutions, from initial collection to legal collection. The company specializes in electronic solutions for claims management and billing, and recently took a significant step by implementing digital summons presentations through the Justikal system.

Gjaldskil's strategy is to lead in electronic and efficient collection solutions. They were the first to fully implement electronic billing processes, and the electronic issuance of summonses with Justikal is a part of that progression. "With this, we aim to ensure prompt and secure delivery of notices to the correct parties, while also reducing costs for payers," says Dagbjört Hauksdóttir, director of legal collection at Gjaldskil ehf.

Justikal utilizes trust services to securely transmit sensitive documents between parties, ensuring that only authorized individuals can access them.

Introducing Registered eDelivery!

Registered eDelivery. Justikal utilizes trust services to securely transmit sensitive documents between parties, ensuring that only authorized individuals can access them.

Justikal utilizes trust services to securely transmit sensitive documents between parties, ensuring that only authorized individuals can access them. The eDelivery process is very simple:

The sender uploads a document and provides the recipient's name, social security number, and email address.

Next, the sender selects a deadline by which the document must be delivered and may request that the recipient electronically signs the document to confirm receipt.

Finally, the sender can include a message to the recipient along with the document.

The recipient receives an email from Justikal containing a link to the document and is prompted to verify their identity using an electronic ID in order to access the document's contents.

If the sender has requested an electronic signature, the recipient proceeds to sign the document.

The sender ultimately receives a delivery report once the document has been successfully delivered. Furthermore, they can track the progress within Justikal, including whether the recipient has verified their identity, received the document, and signed it, if required.

Our objective is consistently focused on improving efficiency, and we are excited to see how this new feature will positively impact the market.

 When utilizing the service for serving summons, users must ensure the following:

That the summons contains a declaration stating that a copy of it has been delivered, if it is served for the defendant personally which he needs to sign. If the summons is served a Supreme Court attorney or district court attorney on behalf of the defendant then attorney needs to sign a a declaration of the same type in which it is also stated that the defendant has commissioned him or her with attending the court for him or her when the case is registered.

That the sender selects the option “Request signature from the recipient".

Additionally, users are reminded to comply with the provisions outlined in Chapter XIII of the Code of Civil Procedure No. 91/1991 regarding the serving of summons. It is imperative that users adhere to any specific requirements stipulated by law concerning the manner in which documents should be served.

Introducing an enhanced feature in Justikal that revolutionizes your approach to legal proceedings!

Now, you can prepare and strategize your court case or legal conflict within Justikal even before formally presenting it to the courts. In the realm of court cases, preliminary discussions are crucial, allowing parties to construct their cases before advancing to court or reaching a settlement. Many disputes find resolution before they reach the courtroom, often through discussions that necessitate secure sharing of sensitive information among involved parties.

But here's where Justikal shines brighter than before! Previously, cases created in Justikal were promptly submitted to the courts. However, with our update, users now wield the power to create a general case, permitting them to refine it over time. When ready, submission to the court is as simple as pushing a button. This revolutionary update offers users two seamless options when initiating a case:

Create a General Case: Empowering users to leverage our collaborative features, facilitating real-time document sharing, personalized comments, and live annotations among selected case parties.

Create a Court Case: Direct submission to the courts when your case is polished and primed for legal action.

Experience the future of legal proceedings with Justikal!

The Nordic Arbitration Centre (NAC) implements Justikal’s eCourt system

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