Help CenterHow to Request New Access for a Party in Justikal

How to Request New Access for a Party in Justikal

How to Request New Access for a Party in Justikal

The following instructions will help you request access for a party to a case in Justikal.

Follow these steps to submit a new access request:

Step 1

Open the Access Permissions Tab

Once a case has been created in Justikal, users who already have access to that case can request additional access by:

  1. Navigating to the "Case Access" tab.
  2. Clicking the "Request New Access" button located in the bottom-right corner of the screen.

Step 2

Fill in the Access Request Form

When you click "Request New Access", a window will open where you can:

  • Enter the email address to check if the user already has a Justikal account.
  • If the user is not already in Justikal, enter his full name.
  • Optional: Additional security — the user will be required to verify their identity via video onboarding. Next you specify:Country of cityzenshipEnter passport/driver's license number

The identification number will be verified during case party registration to ensure that the email address belongs to the person listed in the case.

  • Specify the type of access requested.
  • Under "Case Access", choose one of the three access types:Write accessRead-only accessNo access
  • Provide a reason for the request.
  • If the party is a company or organization, you can click "Represents entity (Company)". This allows you to select the company’s ID number and name.

Step 3

View Pending Access Requests

You can view all pending access requests under the "Case access" tab.

  • Scroll to the bottom of the page, under the heading:
  • "Pending Requests for Case No. XX/XXXX", where you’ll find a list of all unprocessed access requests.

Step 4

Case Administrator Approval

The case administrator will receive an email notification when a new access request is submitted.

They can then approve or reject the request.

Once the request has been processed, the person for whom access was requested will receive a notification email with the outcome.