Help CenterHow to Request New Access for a Party in Justikal
How to Request New Access for a Party in Justikal
How to Request New Access for a Party in Justikal
The following instructions will help you request access for a party to a case in Justikal.
Follow these steps to submit a new access request:
Step 1
Open the Access Permissions Tab
Once a case has been created in Justikal, users who already have access to that case can request additional access by:
- Navigating to the "Case Access" tab.
- Clicking the "Request New Access" button located in the bottom-right corner of the screen.
Step 2
Fill in the Access Request Form
When you click "Request New Access", a window will open where you can:
- Enter the email address to check if the user already has a Justikal account.
- If the user is not already in Justikal, enter his full name.
- Optional: Additional security — the user will be required to verify their identity via video onboarding. Next you specify:Country of cityzenshipEnter passport/driver's license number
The identification number will be verified during case party registration to ensure that the email address belongs to the person listed in the case.
- Specify the type of access requested.
- Under "Case Access", choose one of the three access types:Write accessRead-only accessNo access
- Provide a reason for the request.
- If the party is a company or organization, you can click "Represents entity (Company)". This allows you to select the company’s ID number and name.
Step 3
View Pending Access Requests
You can view all pending access requests under the "Case access" tab.
- Scroll to the bottom of the page, under the heading:
- "Pending Requests for Case No. XX/XXXX", where you’ll find a list of all unprocessed access requests.
Step 4
Case Administrator Approval
The case administrator will receive an email notification when a new access request is submitted.
They can then approve or reject the request.
Once the request has been processed, the person for whom access was requested will receive a notification email with the outcome.