The debt collection company Gjaldskil has implemented Justikal's eDelivery services to digitally present summonses and other data to their clients. Justikal's goal is to expedite court proceedings, enhance convenience, and prioritize security.

Gjaldskil implements Justikal's eDelivery services

"We aim to enable users to utilize more modern methods than before, and part of that journey involves electronically presenting summonses. Our goals align closely with Gjaldskil's, as both companies strive for environmentally friendly and efficient practices. We eagerly anticipate the success of this collaboration," says Margrét Anna Einarsdóttir, founder and managing director of Justikal.

Gjaldskil provides comprehensive debt collection solutions, from initial collection to legal collection. The company specializes in electronic solutions for claims management and billing, and recently took a significant step by implementing digital summons presentations through the Justikal system.

Gjaldskil's strategy is to lead in electronic and efficient collection solutions. They were the first to fully implement electronic billing processes, and the electronic issuance of summonses with Justikal is a part of that progression. "With this, we aim to ensure prompt and secure delivery of notices to the correct parties, while also reducing costs for payers," says Dagbjört Hauksdóttir, director of legal collection at Gjaldskil ehf.

Justikal is an eCourt system that allows different stakeholders in legal proceedings to handle documents in a trusted & secure way by using eIDAS compliant trust services.

Court proceedings are notorious for the length of time that they occupy, but it seems as though very few have been able to determine why. However, Margrét Anna Einarsdóttir, following ten years of working as an attorney, quickly identified the issue – its paper-based nature created widespread delays throughout each and every court proceeding. In response, she established Justikal, an eCourt System that allows stakeholders in legal proceedings to handle digital documents in a secure and trusted way. Join us as we explore how Margrét’s vigilant approach to innovation has earned her the title of Legal Technology CEO of the Year 2023 – Iceland.

Making court proceedings faster, more convenient and secure - CEO Monthly

Faster Court Proceedings - CEO Monthly

Court proceedings are notorious for the length of time that they occupy, but it seems as though very few have been able to determine why. However, Margrét Anna Einarsdóttir, following ten years of working as an attorney, quickly identified the issue – its paper-based nature created widespread delays throughout each and every court proceeding.

The following article was published in November 2023 in the CEO Monthly Magazine.

Founded as a means to change the way that legal proceedings are conducted via a new, fast-paced eCourt System, Justikal equips itself with eIDAS certified trust services to submit legal documents to the courts. As such, it’s able to meet deadlines in a far swifter manner, without having to sacrifice professionalism to get the job done. Its convenience allows clients to monitor cases, receive automatic event notifications, and even make use of qualified timestamps to meet deadlines more conveniently, all whilst granting them access to personal annotations and group sharing. In doing so, Justikal has already proven that it’s able to shorten the verage case processing time by a whopping 25-30%. Without Margrét’s help, however, this revolution in the legal proceedings system may have never even been possible. Yet, thanks to her extensive background in the legal sphere, she had plenty of time to familiarise herself with the downfalls of the industry, and devise solutions that would best rectify them. She recognised that the paper-based structure of legal proceedings caused immense delays, negative environmental impacts, and left parties and attorneys scrabbling to meet deadlines as a result – a quality that needed to change as soon as possible. 

Enter the evolution of technology, and Justikal’s subsequent inception. Now, clients are able to stay in the loop with their court cases, whilst the court proceedings themselves are drastically accelerated. In addition, Justikal’s solution is a free one – courts needn’t pay for its services in order to reap such incredible benefits. This is, of course, a direct result of Margrét’s mindset. She holds a genuine love for the legal sphere, and has continuously dedicated her efforts to improving it for each and every person involved in the process. Her unwavering commitment is what drives her forward, which has ultimately led to Justikal’s incredible accessibility capabilities. Despite its universally applicable nature, however, Justikal boasts a standard of quality that’s second to none. Margrét believes that challenging the norm is the only way to secure intelligent solutions, and applies this approach through her proactive mindset. Only then can Justikal benefit others. Representing an unapologetic desire to revolutionise court proceedings, Justikal is the manifestation of Margrét’s vision. Despite being offered a partnering position in 2017 at a highly regarded law firm, Margrét instead followed her gut, and the result is what we see today – Justikal. Margrét has never once faltered in her stance when it comes to improving the industry. Whether this manifests through her commitment to self-improvement, or her devotion to ensuring that her leadership style perfectly reflects her eagerness for industry change, it’s simply undeniable. And, with such a driven woman backing a team of flourishing professionals, Justikal promises to be the definitive face of change throughout court proceedings. Already being used before the district courts in both Iceland and the Nordic Arbitration Centre, Justikal’s solution has proven time and time again to be absolute gamechangers. Resulting in huge savings for societies, and having been praised for its capabilities, its inclusion is set to continue growth as we move into the future. Of course, Margrét will be right there alongside it as it transitions towards foreign markets, and there’s no doubt in our mind that her work will spearhead the inevitable transformation of court proceedings in the coming years.

The Nordic Arbitration Centre and Justikal have reached an agreement to implement Justikal’s eCourt system for all arbitration cases.

The Nordic Arbitration Centre (NAC) implements Justikal’s eCourt system

The Nordic Arbitration Centre implements Justikal’s eCourt system


The Nordic Arbitration Centre offers a dispute resolution mechanism that enables parties to efficiently and securely resolve their disputes. The court’s rules mandate a final resolution within six months, unless the parties mutually agree otherwise. Confidentiality is maintained throughout the proceedings, and the court’s rulings are not made public.


In today’s digital era, an increasing number of documents exist solely in electronic form, such as those with electronic signatures or seals. These documents cannot be printed, as it would compromise the validation of the electronic signatures or seals. This step enables NAC to better meet their legal obligation to acknowledge electronic documents their legal effect equivalent to paper as EU Regulation No. 910/2014 (eIDAS) stipulates.


With the implementation of Justikal’s eCourt system, this issue is resolved, allowing NAC to offer parties an enhanced service with maximum security. Parties can now submit all their documents electronically to the courts, and the system supports all document formats, including audio and video records. Furthermore, clients have real-time access to monitor the progress of their cases through the system, providing them with improved convenience and efficiency.

“We are very pleased about our collaboration with Justikal, and with the introduction of the eCourt system, we are now able to provide our clients with exceptional service that aligns with current standards. The system enables us to receive, store, and verify all digital data,” says Agla Eir Vilhjálmsdóttir, lawyer at the Chamber of Commerce and director of NAC.


We are very proud to have The Nordic Arbitration Centre onboard. Justikal is already being utilised by all district courts in Iceland. Our goals are in perfect alignment with those of the Arbitration Court, particularly in providing outstanding service that adheres to modern standards, with a strong focus on ensuring maximum data security,”

Justikal is proud to announce that it has successfully attained the ISO/IEC 27001 and ISO/IEC 27701 certifications for their eCourt system, awarded by DNV. This achievement underscores Justikal's commitment to the highest standards of information security and privacy management.

Justikal Achieves ISO/IEC 27001 and ISO/IEC 27701 Certifications!

ISO/IEC 27001 and ISO/IEC 27701 Certifications, awarded by DNV.

ISO/IEC 27001:2022 is the globally recognized standard for information security management systems (ISMS). This certification confirms that Justikal has implemented comprehensive security controls and practices, ensuring the confidentiality, integrity, and availability of all information handled by the company. By adhering to these stringent requirements, Justikal demonstrates its dedication to protecting customer data against various security threats.

In addition to the ISO/IEC 27001:2022 certification, Justikal has also achieved the ISO/IEC 27701:2019 certification. This standard builds on the ISMS framework by adding guidelines for privacy information management. It covers management of risks related to Personally Identifiable Information (PII) and aids compliance with GDPR regulations.

Margrét Anna Einarsdóttir, founder and CEO of Justikal, commented, "We are thrilled to have earned both the ISO/IEC 27001:2022 and ISO/IEC 27701:2019 certifications from DNV. These certifications reflect our unwavering commitment to upholding the highest standards of information security and privacy. Our clients trust us with their sensitive data, and these achievements assure them that we are dedicated to maintaining the utmost level of protection and compliance."

A Statement from Justikal’s Information Security Officer

“A challenging task is finished with the outcome that we aimed for. The job was to build a combined management system based on ISO/IEC 27001:2022 and the extension in ISO/IEC 27701:2019.  Not the simplest of task but we succeeded with no finding on the first try. That is something to be proud of”, says Marinó G. Njálsson.

DNV is a global quality assurance and risk management company with origins stretching back to 1864. As a world-leading certification body, DNV helps businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services.

“The combined ISMS and PIMS at Justikal is at a high level of maturity even though the organisation is small. The awareness and understanding of the importance of information security and privacy is very clear. Nonconformities were not identified during the audit. The management system is considered effective and in compliance with the standard, based on the audit sample taken.”

Gjaldskil implements Justikal's eDelivery services

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